Home Our services The Kiabi loyalty programme

Loyalty program

How can I join the loyalty program? How does it work and what are the advantages?

The loyalty card is free and valid for life. You can ask for one in our stores or when validating your order online.

Discover the advantages:

- 1€ = 1 happy point

- Offers made especially for you

- New : we double your points for all purchases made during the month of your birthday

- 100 points offered to celebrate the birth of your child: with a livret de famille in store, or online by entering your child's name in your customer account before placing an order (within the 3 months following the birth).

- Cherry on the cake! Once you've obtained 500 points, you get a 15% discount to use when you want (available for 6 months).

For all your purchases, present your card in store in order to earn points. If you ask for a loyalty card online, it will automatically be activated and you will earn points with each order. Check your receipt to find out about your loyalty points balance, or click here.

How can I check my points balance?

There are 2 easy ways to check your points balance:

- on your receipt, after a purchase in store
- online, with your loyalty card number. Click here

What if I lost my loyalty card?

You cannot find your Kiabi loyalty card?

- Go to the nearest Kiabi store to ask for your points to be transferred on a new card. Don't worry if you do not remember your card number, all we need is your name and first name.
- Send us an email, we will send you a new card and transfer your points.

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