E-Reservation is a free service offered in Kiabi stores in Switzerland. It allows you to reserve your items online, have them delivered to the Kiabi store of your choice, and only pay when you pick them up in store.

How to use this service?

1. Prepare your shopping cart on the website.
2. Choose E-Reservation at the delivery step.
3. Confirm your order without making any payment.
4. When your order arrives in store, you will receive an email notifying you of its availability.
5. Go to the store, collect your items, try them on, and pay only for the items you decide to purchase.

Click & Collect is a free service in Kiabi stores in Switzerland. It allows you to order and pay for your items online and have them delivered to a Kiabi store.

How to use this service?

1. Prepare your shopping cart on kiabishop.com.
2. Choose Click & Collect at the delivery step.
3. Confirm your order and pay online.
4. When your order arrives in store, you will receive an email notifying you of its availability.
5. Go to the store to collect your items.

Your parcel is handled by Swiss Post

Allow 6 to 8 business days to receive your order in Switzerland.